Refund policy

Return & Exchange Policy

We want you to love your purchase! If you’re not completely satisfied, we’re happy to offer an exchange under the following guidelines:

Exchanges Only

  • We do not offer refunds or returns.
  • Eligible items may be exchanged within 14 days of the original purchase date.

Store Credit

  • If the value of your exchanged item is greater than the new item selected, the remaining balance will be issued as store credit.
  • Store credit may be used toward future purchases in-store or online and does not expire.
  • If the new item exceeds the value of the original purchase, the customer is responsible for paying the difference.

Exchange Eligibility

To qualify for an exchange, items must be:

  • Returned within 14 days of purchase.
  • Unworn, unwashed, and in their original condition.
  • Free of odors, stains, pet hair, or damage.
  • Accompanied by the original receipt or proof of purchase.